15
Aug
How hidden frictions eat margins — and what I learned I remember a rooftop job in Phoenix in June 2021: a delayed pallet of 200 SG125CX string inverters left installers idle for two days (scenario), and our backlog swelled by 40%—what practical step stops that ripple next time? Early in my distributor years I focused on speed; then I watched small delays become big losses. As a Sungrow Distributor, I started tracking not just delivery times but the root causes — wrong documentation, mismatched PV modules, MPPT settings ignored — and that change cut rework by 18% on one project.…